CGATE Platform
     CGATE Telecom/Media Server
     Aumtech VXML Browser
     arcFlash Web Interface
MRCP Connector for MSS

ESS Application Suite
     Visual IVR
     Agent-Assisted IVR
     Automated Web Agent
     Aumtech Interactive Messaging      Services (AIMS)
Industry Solutions
Enhanced Self-Service Application Suite

TRACKS (Trial and Research Cohort Knowledge System) is a state of the art, Self-Management solution for the Life Science and Healthcare industries. TRACKS offer's a proven, easier and more affordable approach to providing Self-Management solutions for research studies and treatment plans.

TRACKS automates routine communications and keeps trial participants informed, connected, and on track. It monitors study progress, orders and confirms that lab kits are received, reminds and verifies that sample collection is complete and returned, handles questionnaires, coordinates clinic schedules and links participants to Study Coordinators as needed.

TRACKS streamlines the Study Coordinators role by collating study and participant status information, schedules, records and notes into quickly usable and actionable information.

For additional info on TRACKS click on these links
Health Science Industry White Paper
Research Institution Case Study
TRACKS Overview Video