Industry Solutions Targeted solutions for the healthcare and airline industries Healthcare Managed care organizations and hospitals are facing increasing government regulation of patient privacy while attempting to improve operational efficiency and reduce costs. Streamlining administrative tasks and consumer interactions with Aumtech's flexible information management solutions can help you improve customer service while achieving significant cost savings. Our field-proven applications and Enhanced Self-Service Application Suite leverages voice self-service, interactive messaging for proactive notifications, and speech recognition to create operational efficiencies. Enhanced security needs are addressed with speech verification and BioPassword™, a software-only biometric security solution. Aumtech blends the best of proven and new technology to deliver the most cost-effective, high-impact answer to your business challenges, including: Appointment Reminder Billing Information Pay By Phone Collections Eligibility or Coverage Denial Pre-Admission Confirmation Pre-Authorization Customer Survey Automated Web-Agent Airline Air travel costs keep rising and margins are exceptionally tight, but how can you increase efficiency, reduce operating costs, and build customer loyalty at the same time? Aumtech's suite of innovative, industry-leading airline solutions can help you reach your goals. Our field-proven, flexible applications can offload call center traffic, speed customer communication, improve operations efficiency, dramatically reduce costs, and increase customer satisfaction. Aumtech blends the best of proven and new technology to deliver the most cost-effective, high-impact answer to your business challenges, including: Automated Reservations Schedule Availability & Fares Flight Information Flight Status & Rescheduling Non-Revenue Reservations Voice-Enabled World Tracer Fax Confirmation Automated Web Agent